Thank you for ing Finalhosting.
Because the majority of requests require research to resolve, it can sometimes take up to 3 working days to respond, although we make every effort to get back to you as quickly as possible.
You may also refer to our FAQ section at http://finalhosting.info/pages/faq for more information.
Please note, our HQ working hours are 9am to 5pm, Monday to Thursday and 9am to 3pm on Friday. We are closed over the weekend and Bank holidays.